Shipping Info
FAST SHIPPING ITEMS
CUSTOMERS HAVE ENJOY OUR WORLDWIDE FREE SHIPPING, WE WILL PROVIDE YOU WITH OUR PROOF OF SHIPPING AND STANDARD SHIPPING (WITH TRACKING) . SO THAT YOU WILL BE ABLE TO TRACK YOUR ORDER AT ALL TIMES, UNTIL IT ARRIVES YOUR DOORSTEP.
ABOUT THE RISK OF THE PRODUCT NOT ARRIVING YOUR DOORSTEP IS STILL THERE, IF AFTER 60 DAYS, YOU STILL HAVEN'T RECEIVED YOUR ORDER, WE WILL ESCALATE THE MATTER TO OUR TIER 2 SUPPORT TEAM AND REFUND YOUR MONEY, NO QUESTIONS ASKED.
(CURRENTLY PLEASE BEAR IN MIND THAT DUE TO LOGISTICS IS AFFECTED BY THE COVID-19, THERE WILL BE A CERTAIN DELAY IN GLOBAL LOGISTICS TIME. SINCERELY SORRY FOR THE CONVENIENCE CAUSED,AND SENDING HOPES OF HEALTH AND SAFETY TO YOU ALL.)
SHIPPING METHODS & DELIVERY TIME
SHIPPING METHOD
COST
DELIVERY TIME
COURIER
STANDARD SHIPPING (WITH TRACKING)
WORLDWIDE FREE SHIPPING
2-5 WEEKS
SUNYOU
ORDERS WILL BE PROCESSED WITHIN 3 DAYS OF ORDERING AND BE SHIPPED THE NEXT DAY AFTER THE PROCESSING DAY.
*PLEASE NOTE THAT THESE ARE ESTIMATED DELIVERY TIMES ONLY, THEREFORE PANSLY IS NOT GUARANTEEING DELIVERY DATES.
PLEASE ENSURE ALL DELIVERY INFORMATION IS CORRECT. IF THERE IS INCORRECT AND/OR MISSING INFORMATION, WE MAY BE REQUIRED TO CONTACT YOU TO UPDATE THE DELIVERY INFORMATION, WHICH MAY CAUSE DELAYS IN DELIVERING YOUR ORDER. DELAYS MAY ALSO OCCUR AS A RESULT OF CUSTOMS CLEARANCE.
YOUR LOCAL CUSTOMS OFFICE MAY REQUIRE ADDITIONAL DOCUMENTS AND TIME TO CLEAR YOUR PACKAGE, WHICH MAY DELAY THE ESTIMATED DELIVERY TIME.
YOUR ORDER MAY BE DELIVERED TO YOU BY EITHER THE LOCAL POST OFFICE OR A LOCAL COURIER. DEPENDING ON YOUR AREA, MOST ORDERS WILL BE DELIVERED BY YOUR LOCAL POST SERVICE, SO THE PACKAGE WILL BE RECEIVED WITH YOUR REGULAR MAIL. IF YOU ARE NOT HOME WHEN THE DELIVERY IS MADE, A NOTICE CARD MAY BE LEFT BY THE POSTAL SERVICE TO ADVISE ON HOW AND WHERE YOUR DELIVERY CAN BE COLLECTED.
THERE WILL BE NO RESHIPPING ARRANGEMENT MADE IN CASE PARCELS ARE RETURNED FOR WRONG ADDRESSES, INCOMPLETE ADDRESSES AND RETURNED DUE TO UNAVAILABILITY
INTERNATIONAL SHIPPING RESTRICTION
CURRENTLY WE DO NOT SHIP TO THE FOLLOWING COUNTRIES:
FAROE ISLANDS
CAYMAN ISLANDS
US VIRGIN ISLANDS
NORTHERN MARIANA ISLANDS
BRITISH VIRGIN ISLANDS
TURKS AND CAICOS ISLANDS
SOLOMON ISLANDS
FALKLAND ISLANDS
MARSHALL ISLANDS
REUNION
BOUVET ISLANDS
CHRISTMAS ISLANDS
COCOS (KEELING) ISLANDS
COOK ISLANDS
HEARD ISLAND AND MCDONALD ISLANDS
NORFOLK ISLAND
SINT MAARTEN
SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS
UNITED ARAB EMIRATES
ISRAEL
IRAQ
CANARY ISLANDS
SAUDI ARABIA
SOUTH AFRICA
ORDER TRACKING
A SHIPPING CONFIRMATION IS EMAILED TO YOU AS SOON AS YOUR PURCHASE HAS BEEN SHIPPED, WHICH WILL ALLOW YOU TO TRACK THE STATUS OF YOUR SHIPMENT.
FOR CUSTOMERS WHO SELECT ECONOMY SHIPPING, TO TRACK THE ORDER, YOU CAN VISIT TRACKINGMORE OR DIRECTLY AT THE COURIER'S WEBSITE:
EPACKET
SFEXPRESS
HONGKONG POST
CHINA POST
TAXES & DUTIES
IMPORT TAXES, DUTIES AND RELATED CUSTOMS FEES MAY BE CHARGED ONCE THE PARCEL ARRIVES AT THE DESTINATION COUNTRY. THESE CHARGES ARE DETERMINED BY THE CUSTOMS OFFICE OF THE SPECIFIC DESTINATION.
PAYMENT OF THESE CHARGES AND TAXES IS THE RESPONSIBILITY OF THE RECIPIENT AND WILL NOT BE COVERED BY US HERE AT PANSLY. FOR FURTHER DETAILS OF CHARGES, PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE.
CUSTOMS & REGULATIONS
YOU ARE RESPONSIBLE FOR CHECKING YOUR LOCAL POSTAL REGULATIONS FOR RESTRICTED ITEMS, AS WE CANNOT BE HELD LIABLE FOR ANY ITEMS THAT ARE NOT ACCEPTED INTO THE SPECIFIC COUNTRY.
FOREIGN TRANSACTION FEES
IF YOU CREDIT CARD ACCOUNT IS IN A CURRENCY OTHER THAN US DOLLARS, YOU MAY BE CHARGED AT A DIFFERENT EXCHANGE RATE THAN WHAT IS QUOTED ON OUR WEBSITE. YOU MAY ALSO BE SUBJECT TO A FOREIGN CURRENCY TRANSACTION FEE. THESE FEES ARE DETERMINED BY YOUR BANK'S PRICING AND TRANSACTION FEE POLICIES. WE ARE NOT RESPONSIBLE FOR THE EXCHANGE RATE OF ANY CHARGES YOUR BANK OR ISSUING CREDIT CARD COMPANY MAY CHARGE YOU. FOR FURTHER DETAILS OF FOREIGN TRANSACTION FEES, PLEASE CONTACT YOUR BANK.
